Placing An Order

Placing An Order

How do I cancel my order?
To cancel your order, please contact us directly our contact page. https://www.inmusicstore.com/contact-us Select and submit a "New Support Ticket&quo...
Fri, 19 Aug, 2022 at 11:33 AM
¿Hablas español?
Sí, tenemos representantes de habla hispana disponibles para ayudarlo. Visite nuestra página de contacto para solicitar que le devuelvan la llamada telefóni...
Fri, 19 Aug, 2022 at 11:42 AM
How can I order parts for my inMusic product?
Our Parts Department can be reached online https://www.inmusicstore.com/contact-us Select and submit a "New Support Ticket".  Monday - Friday...
Thu, 15 Aug, 2024 at 4:29 PM
What payment methods do you accept?
We currently accept VISA, Mastercard, American Express, Discover, Apple Pay & Affirm.
Mon, 19 Dec, 2022 at 10:25 AM
Do you accept pre-paid credit cards?
We recommend registering pre-paid cards with the issuer. Prepaid card sales are reviewed, we cannot guarantee that your pre-paid credit card will be accepte...
Fri, 25 Mar, 2022 at 1:07 PM
Can I split my payment between two cards?
Currently, we are unable to split payments between two debit/credit cards.
Wed, 16 Mar, 2022 at 4:42 PM
Do you accept PayPal, Apple Pay , Google Pay or Amazon Pay?
Currently, we accept the following payment methods: VISA, Mastercard, American Express, Discover, Apple Pay & Affirm.
Mon, 19 Dec, 2022 at 10:17 AM
Why is sales tax collected?
We are required to collect sales tax on all orders, except those shipped to the following states: Alaska, Delaware, Montana, New Hampshire and Oregon.
Tue, 15 Mar, 2022 at 10:37 AM
What is a pre-authorization or authorization hold?
This means that we have not actually charged your account. Once your order has shipped we collect payment from your credit card.
Mon, 14 Mar, 2022 at 3:39 PM
What is the information in my account used for?
Information in your account, such as your address book and shopping lists, are completely confidential. You will not be added to any mailing lists unless yo...
Fri, 18 Mar, 2022 at 4:46 PM
inMusic World Headquarters

200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States
Tel: (401) 658-4032

inMusic Europe LTD

Abbey House, 282 Farnborough Road
Farnborough
Hampshire, GU14 7NA
United Kingdom
Tel: +44 (0) 1252 896 000

inMusic GmbH

Hans Günther Sohl Str. 4a
47807 Krefeld
Germany
Tel: +49 2102 7402 20150
Support: +49 2102 7402 20150

inMusic Taipei

7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105
Taiwan
Tel: +886 2 2717 2389

inMusic Japan Corporation

Minami Azabu 1-5-10
Koike Building 1-2F
Minato-ku, Tokyo
106-0047 Japan